Supporting you to get the best out of our technologies and products

Customer service

The Softkinetic-Optrima service team is dedicated to ensuring business customers get the most out of their technology investments and achieve success with their projects. Our expertise will help reduce costs, lower risk and improve time to market.

Technical support
The Softkinetic-Optrima support team helps you with any problems encountered during installation, configuration, testing or use of our products. Technical Support is available Monday to Friday, 9 am to 5 pm CET. Support teams are also available for on-site support when needed..

Training
Our training covers case studies, hands-on labs and quick-start tutorials to help accelerate the deployment of a Softkinetic-Optrima solution into your application. Tailored to your requirements, training is provided on-site or at Softkinetic-Optrima facilities.

Consulting & NRE

The Softkinetic-Optrima technical team can help at any stage of your development process.
We can:

• Help gather technical requirements
• Provide custom engineering services to integrate our products into your software environment, operating system, applications, electronic systems integration or camera reference designs
• Help you make the best use of Softkinetic-Optrima solutions